Attendee Services Hub

Welcome SXSW EDU attendees!

Explore valuable event tools and tips to help you get the most out of your time in Austin as you start planning your SXSW EDU experience.

Attending SXSW EDU


City of Austin Cancels SXSW March Events – Learn More Here

Whether you are a seasoned SXSW EDU veteran or a first-timer, we want to make sure that your time in Austin is a positive and impactful experience.

Begin by registering to attend and then book your hotel early for the best available downtown Austin rooms and rates.

Once you have registered, activate your SXSW account and build your profile in EDU Social. Then access the SXSW EDU Schedule online and download the SXSW EDU App to start planning your experience.

Badge Pickup Information

When you arrive for SXSW EDU, you will go to the Austin Convention Center (500 E Cesar Chavez St, Austin, TX 78701) to pick up your badge in Exhibit Hall 1 (on the corner of Trinity Street and East Cesar Chavez Street).

After picking up your badge, grab your official SXSW EDU 10th Annivary Bag and Pocket Guide.

Registration Hours

Sunday, March 8 – 4:00pm – 8:00pm
Monday, March 9 – 8:00am – 8:00pm
Tuesday, March 10 – 8:00am – 6:00pm
Wednesday, March, 11 – 8:00am – 6:00pm
Thursday, March 12 – 8:00am – 8:00pm

Schedule Overview

Other Registration Services
  • Housing and Travel Desk
  • Speaker Help Desk
  • Marketing Client & Exhibitor Help Desk
  • Sponsorship Help Desk
  • Press Help Desk

Activate Your SXSW Account and EDU Social


After you have purchased your SXSW EDU badge, you will receive a registration confirmation. Click the link provided in that email to activate your SXSW account. Activating your badge links your profile to the full suite of SXSW EDU tools including EDU Social, Schedule, and App.

Upload Photo & Profile

Once you have activated your account, upload the photo that you’d like us to use for your badge and networking. All SXSW EDU badges include a headshot of the registrant. To upload your photo in advance of the event, sign in to your EDU Social Account and navigate to the Profile tab to get started. Additionally, edit your profile to include your professional bio, tags, and more.

SXSW EDU Schedule


Whether you are registered to attend SXSW EDU or not, you can browse the continuously updated list of programming and events, and build your personal schedule online in the official SXSW EDU Schedule.

Sign in using the same username and password combination you use to log into your SXSW Account. If you have not yet activated your account by linking your registration badge, you can do so in the schedule by selecting “Link A Badge” from the upper, right-hand dropdown menu. You will need to retrieve your account link code from the registration confirmation email that you received after purchasing your badge.

Once you are logged in you can add events to your schedule by clicking the star icon on any event page. Additionally, you can view all events in your schedule by clicking the My Favorites tab located on the homepage or in the upper, right-hand dropdown on the online schedule.

Finding Events and Building Your Schedule

To add items to your personal schedule simply star them. You can view what you have starred at any time by selecting “My Favorites” in the right-hand drop-down below your name.

There are several ways to browse through the schedule to find sessions and events. Here are a few:

  • Browse by Day – You can only be one place at a time so browsing the schedule by day and time is an easy way to avoid over-committing yourself.
  • Browse by Track – Tracks are broad topics used to organize the program and help illuminate overarching focus areas such as equity, arts, or student agency. There are 17 total tracks for SXSW EDU 2020.
  • Browse by Format – The format reflects the structure, presentation style, and length of the session. For example, a Future20 is a 20 minute presentation with a single speaker while a workshop is a 90 minute, in-depth session with up to three speakers.
  • Browse by TagTags are specific subtopics designed to help attendees find popular content areas on the program. Each session on the schedule has one to two tags associated with it such as libraries, school safety, or artifical intelligence.
  • Share Your Schedule – Get a sharable link to all of your favorited events.



The official SXSW EDU App, presented by American Student Assistance, is the tool for getting the most out of attending the SXSW EDU Conference & Festival.

The mobile app provides a suite of navigation and networking tools to help you access everything that the conference and festival has to offer. Plus, discover new sessions and events, get recommendations, and find your way around.

App features include:
  • Discover – Browse through visual highlights to discover new sessions and events.
  • Schedule by Day – Filter sessions and events by day as well as format and tags.
  • Directory – Access the registrant directory in order to connect with other attendees.
  • Recommends – Personalized programming recommendations based off of your interest.
  • Attendee Match – Build your profile and receive custom attendee matches.
  • Ask & Vote – Interact with speakers during sessions by asking questions and participating in live polls.
  • Rate Sessions – Provide feedback on the sessions and events that you attend.
  • Around Me – See what programming and events are occuring nearby during the event.

Download the 2020 mobile app for SXSW EDU on iOS or Android today to start using these features and more!

SXSW EDU Recommends

To help enhance your SXSW EDU experience, we’re delivering personalized event recommendations via the SXSW EDU Schedule and App. These recommendations are based on a variety of factors, including other events you favorite, time, location, and popularity.

SXSW mobile app

Photo by Diego Donamaria.

Event Status

Event Status helps you to check the current status of a room or a venue’s remaining capacity.

Green = GO

Yellow = HURRY

Red = FULL

The Green-Yellow-Red system appears in the SXSW EDU Schedule and App as well as
on the digital Event Status Boards located around the Austin Convention Center and Hilton Austin Downtown. Admission at all events is subject to capacity.

More Information


Select events at SXSW EDU have a limited capacity and require advance RSVP to provide the best experience for attendees. RSVP will open be available February 2020.

RSVP is only available to SXSW EDU registrants and can be done in both the SXSW EDU Schedule and App.

To RSVP, select the time slot that you would like. You should receive an email confirmation confirming your spot and can release your spot at any time by selecting “Cancel your reservation.” Remember, capacity at these events are limited and you should not RSVP unless you absolutely plan to attend.

Joining the Waitlist

Once all spots have been booked, attendees will have the option to “Join the waitlist.” The waitlist is limited so know that chances of getting moved off the waitlist are fairly high. If an RSVP’d attendee cancels their reservation you will get an email notification alerting you that you are now confirmed for the event. If you no longer wish to attend the event, simply cancel the reservation so another attendee can attend.

More Information

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