Attendee Services Hub

Stay tuned for tools and tips that will help you get the most out of your SXSW EDU experience March 6-9, 2023.

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SXSW EDU 2022 – Photo by Amanda Stronza

SXSW EDU 2022 – Photo by Amanda Stronza

Welcome SXSW EDU Attendees


The Attendee Services Hub is your guide to SXSW EDU with a suite of navigation tools and resources to help prepare you for the adventure ahead.

Haven’t registered yet? Get your SXSW EDU badge or Online pass today!

SXSW EDU March 6–9, 2023 includes keynotes, featured sessions, conference sessions, film screenings, performances, competitions, an exhibition, networking opportunities, and more.

To stay in the know – sign up for the email newsletter, check out the news feed for the latest programming features and announcements, and follow our social media channels on Twitter, Facebook, LinkedIn, Instagram, and TikTok.

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Getting Started


Link Your Credential

After your credential has been purchased, you will receive a registration confirmation email. You can access your link code in that email or in your Shopping Cart’s “Purchase History.” For more information, browse the Registration FAQ.

Sign into your SXSW ID account at and then paste your link code. Now you’re ready to access registrant-only features such as Chat.


SXSW EDU GO is the official mobile app for the annual SXSW EDU Conference & Festivals. With SXSW EDU GO, build your schedule, get event recommendations, network with other attendees, and more.

Download for iOS or Android and then sign in with your SXSW EDU credentials to unlock app features.

Build Your Schedule

Explore the SXSW EDU Schedule and customize your own list of must-see events as 2023 programming is added throughout the season. Date, time, and venue details will automatically update when that information is available closer to the event.


EDU Social

EDU Social is a tool that allows SXSW EDU registrants to search for other attendees, as well as book or modify your hotel reservation. Upload your photo and bio today, and connect with new colleagues and friends before, during, and after SXSW EDU 2023. For more information, browse the EDU Social FAQ.




SXSW EDU Online is your key to experiencing Conference Keynotes and Featured Sessions, SXSW EDU Studio Interviews, networking opportunities, a live feed channel, and VOD content throughout SXSW EDU 2023.

Access SXSW EDU Online content via the SXSW EDU schedule or SXSW EDU TV App.


The SXSW EDU TV App is the official streaming app for the annual SXSW EDU event in March. The app is available for download on Apple TV, Roku, Amazon Fire TV, and Android TV, as well as on iOS and Android. You can also search for "SXSW EDU" in your favorite app store.

Learn More

Online Events

  • 18 Keynote and Featured Sessions via live stream and on demand 24 hours after recorded
  • Exclusive speaker interviews in the SXSW EDU Studio via live stream and on demand 24 hours after recorded
  • 14 Partner Sessions via on demand 24 hours after recorded
  • Streaming Channel running throughout the event
  • Hundreds of audio session recordings across all 11 thematic tracks
  • Connect with attendees via EDU Social
  • VOD content post-event
  • Session Chats via the SXSW EDU Schedule and SXSW EDU GO app

Online Events Schedule

Live Channel Schedule

All times CT

  • Monday, March 6 - Wednesday, March 8: 10am-5pm
  • Thursday, March 9: 10am-12:50pm

Tech Support

For issues with SXSW EDU Online, please reach out to, or visit the Tech Help desk in Exhibit Hall 1 of the Austin Convention Center during registration hours.



RSVP Events

Certain events require an advanced sign-up to attend. Visit the SXSW EDU Schedule and the SXSW EDU GO mobile app to RSVP for Mentors and Roundtables.

In-Person Events

  • Roundtables | Roundtable Discussions will feature rotating discussions between mentors and small groups. Over 60 minutes, attendees will participate in three 20-minute sessions. Due to limited capacity, RSVP is required to guarantee your spot. A select number of spots are being held for walkups on a first come basis. Please arrive at least 10 minutes before the start time to check in.
  • Mentors | Mentor sessions are 15-minute purpose-driven, one-on-one meetings between experienced professionals and attendees. Advance sign-up is required to guarantee your spot. A select number of spots are being held for walkups on a first come basis.


Make the most of the event by connecting with other online and in-person attendees.

  • One-on-One Chat | Browse the attendee directory in EDU Social or the SXSW EDU GO mobile app to connect directly with other attendees.
  • Session Chat | Take part in the live session chat in the SXSW EDU Schedule and SXSW EDU GO app on session event pages.
  • Audience Q&A | Get involved during live sessions with the audience Q&A. Facilitated through the audience engagement platform, Slido, it is accessible through the SXSW EDU GO app. On the session’s event page, click the Engage button to submit and upvote questions while watching sessions in-person or online.

Badge Pickup


Exhibit Hall 1 in the Austin Convention Center (500 E Cesar Chavez St, Austin, TX 78701) is the main registration location to pick up your SXSW EDU Badge.

Registration FAQ

Registration Hours

Sunday, March 5 |​ 4:00pm – 8:00pm

Monday, March 6​ | 8:00am – 8:00pm

Tuesday, March 7​ | ​8:00am – 6:00pm

Wednesday, March 8 | ​8:00am – 6:00pm

Thursday, March 9 | ​8:00am – 3:00pm

Please keep in mind that badges can only be picked up and used by the registrant.

For more information on getting to the heart of SXSW EDU from wherever you are staying in Austin, browse the Getting Around page for a comprehensive list of transportation services and other resources.

Other Registration Services

  • Housing and Travel Desk
  • Speaker Help Desk
  • Marketing Client & Exhibitor Help Desk
  • Tech Help Desk

Housing & Travel


Book & Double Check Your Flight

Book flights early at the best available rates to save — you have much more important things to spend your money on, like tacos and barbecue.

Getting Around Austin

Once you arrive in Austin, don’t wait around for a ride at the airport. After you book your flight, switch over to the car hire tab in the travel tool and have a ride waiting for you when you fly in.

Browse more transportation options on the Getting Around page.

Mother’s Room & Family Room


The Mother’s Room and Family Room is open March 6-9 from 9:00am-6:00pm in Room 1 at the Austin Convention Center.

The Family Room is available for parents and families needing a place to care for children, change diapers, or have a quiet space to get away.

The Mother’s Room is screened off from the Family Room with a separate entrance and is reserved for breastfeeding mothers. Amenities such as a fridge to keep breast milk and lounge couches and chairs are available.

More Resources


Attendee Safety

Safety is a top priority for SXSW EDU. We work closely with local, state, and federal agencies year-round to plan for a safe event.

Please review our Attendee Safety page for a list of general safety resources including emergency and non-emergency contact information, bag policies, code of conduct, Austin street closures, and more.



SXSW EDU provides reasonable accommodations to make our events accessible for all attendees and participants. Explore the SXSW EDU Accessibility page for more information.


Code of Conduct

SXSW EDU is not a place for behavior that is inappropriate, off-topic, disruptive, abusive, or illegal. Review the SXSW Code of Conduct and report any inappropriate behavior by emailing


  • For more general questions about SXSW EDU, start with the SXSW EDU FAQs.
  • Help purchasing registrations, redeeming coupons, and customer service. Email
  • Help with general information and questions about SXSW EDU. Email
  • Help with access to Online Event content, compatibility with browsers, compatibility with hardware/software. Email


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