Attendee Services Hub

Stay tuned for tools and tips that will help you get the most out of your SXSW EDU experience March 6-9, 2023.



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SXSW EDU 2022 – Photo by Amanda Stronza

SXSW EDU 2022 – Photo by Amanda Stronza

Attending SXSW EDU

 

The Attendee Services Hub is your guide to SXSW EDU with a suite of navigation tools and resources to help prepare you for the adventure ahead.

Stay tuned for more information coming soon.

Haven’t registered yet? Get your SXSW EDU badge today!

SXSW EDU March 6–9, 2023 includes keynotes, featured sessions, conference sessions, film screenings, performances, competitions, an exhibition, networking opportunities, and more.

To stay in the know – sign up for the email newsletter, check out the news feed for the latest programming features and announcements, and follow our social media channels on Twitter, Facebook, LinkedIn, Instagram, and TikTok.

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Getting Started

 

Link Your Credential

After your credential has been purchased, you will receive a registration confirmation email. You can access your link code in that email or in your Shopping Cart’s “Purchase History.” For more information, browse the Registration FAQ.

Sign into your SXSW ID account at id.sxsw.com and then paste your link code. Now you’re ready to access registrant-only features such as Chat.

Build Your Schedule

Explore the SXSW EDU Schedule and customize your own list of must-see events as 2023 programming is added throughout the season. Date, time, and venue details will automatically update when that information is available closer to the event.

SXSW EDU SCHEDULE

EDU Social

EDU Social is a tool that allows SXSW EDU registrants to search for other attendees, as well as book or modify your hotel reservation. Upload your photo and bio today, and connect with new colleagues and friends before, during, and after SXSW EDU 2023. For more information, browse the EDU Social FAQ.

EDU SOCIAL

Housing & Travel

 

Book & Double Check Your Flight

Book flights early at the best available rates to save — you have much more important things to spend your money on, like tacos and barbecue.

Once you arrive in Austin, don’t wait around for a ride at the airport. After you book your flight, switch over to the car hire tab in the travel tool and have a ride waiting for you when you fly in. Browse more transportation options on the Getting Around page.

Badge Pickup

 

Exhibit Hall 1 in the Austin Convention Center (500 E Cesar Chavez St, Austin, TX 78701) is the main registration location to pick up your SXSW EDU Badge.

Registration FAQ

Reg Hours

Sunday, March 5 |​ 4:00pm – 8:00pm

Monday, March 6​ | 8:00am – 8:00pm

Tuesday, March 7​ | ​8:00am – 6:00pm

Wednesday, March 8 | ​8:00am – 6:00pm

Thursday, March 9 | ​8:00am – 11:00pm

Please keep in mind that badges can only be picked up and used by the registrant.

For more information on getting to the heart of SXSW EDU from wherever you are staying in Austin, browse the Getting Around page for a comprehensive list of transportation services and other resources.

Other Registration Services

  • Housing and Travel Desk
  • Speaker Help Desk
  • Marketing Client & Exhibitor Help Desk
  • Tech Help Desk

Mother’s Room & Family Room

The Mother’s Room and Family Room is open March 6-9 from 9:00am-6:00pm in Room 1 at the Austin Convention Center.

The Family Room is available for parents and families needing a place to care for children, change diapers, or have a quiet space to get away.

The Mother’s Room is screened off from the Family Room with a separate entrance and is reserved for breastfeeding mothers. Amenities such as a fridge to keep breast milk and lounge couches and chairs are available.

More Resources

 

Attendee Safety

Safety is a top priority for SXSW EDU. We work closely with local, state, and federal agencies year-round to plan for a safe event.

Please review our Attendee Safety page for a list of general safety resources including emergency and non-emergency contact information, bag policies, code of conduct, Austin street closures, and more.

ATTENDEE SAFETY

Accessibility

SXSW EDU provides reasonable accommodations to make our events accessible for all attendees and participants. Explore the SXSW EDU Accessibility page for more information.

ACCESSIBILITY

Code of Conduct

SXSW EDU is not a place for behavior that is inappropriate, off-topic, disruptive, abusive, or illegal. Review the SXSW Code of Conduct and report any inappropriate behavior by emailing conduct@sxsw.com.

Support

  • For more general questions about SXSW EDU, start with the SXSW EDU FAQs.
  • Help purchasing registrations, redeeming coupons, and customer service. Email reg@sxswedu.com
  • Help with general information and questions about SXSW EDU. Email info@sxswedu.com
  • Help with access to Online Event content, compatibility with browsers, compatibility with hardware/software. Email techsupport@sxsw.com

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