Attendee Services Hub

Explore helpful resources and tools, as well as tips, that will help you get the most out of your SXSW EDU experience March 7-10, 2022.



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Photo by Tico Mendoza

Photo by Tico Mendoza

Attending SXSW EDU

 

The Attendee Services Hub will be your guide to SXSW EDU with a suite of navigation tools and resources to help prepare you for the adventure ahead.

SXSW EDU March 7–10, 2022 includes keynotes, featured sessions, conference sessions, film screenings, performances, competitions, an exhibition, networking opportunities, and more.

Not yet registered? Secure your SXSW EDU badge or pass today. With the option to purchase either an in-person badge or an online pass, attendees have the opportunity to take in programming and connect with others across the education community.

To stay in the know – sign up for SXSW EDU Event Updates, check out the SXSW EDU News feed for the latest programming features and announcements, and follow our social media channelsTwitter, Facebook, LinkedIn and Instagram.

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SXSW EDU Online

 

SXSW EDU 2022 is both in-person and online, simultaneously, for the first time.

All SXSW EDU Badges and Online Passes receive access to SXSW EDU Online, our digital event component which includes live streamed content from Keynote and Featured sessions to the Launch and Student Startup competitions as well as unique networking opportunities – and of course, much more.

A hybrid experience means registrants have even more ways to explore and interact with SXSW EDU from any device, anywhere!

Watch

Registrants can watch SXSW EDU Online content via the SXSW EDU Schedule or SXSW EDU TV app. Live sessions and events will be available across the SXSW EDU Channel within the platform each day followed by on-demand viewing.

Download the SXSW EDU TV app from your connected TV app store for Apple TV, Roku, Fire TV, and Android TV as well as on iOS and Android.

SXSW EDU TV

Getting Started

 

My SXSW EDU

Get ready for your SXSW EDU experience at My SXSW EDU. Bookmark my.sxswedu.com as your one-stop-shop for quick access and overview to all exclusive registrant tools, apps, and resources. First, log in to your registrant dashboard at my.sxswedu.com to link your credential and complete your profile. From there you are set to begin planning, networking, and navigating your experience within the my.sxswedu.com hub.

Link Your Credential

After your credential is purchased, you will receive a registration confirmation email. You can access your link code in that email or go to “Purchase History” in your SXSW Cart. For more information, browse the Registration FAQ.

Event Platforms

 

For both in-person and online attendees, explore several platform options available to participate and view content throughout the event.

SXSW EDU Schedule

Explore the SXSW EDU Schedule and customize your own list of must-see sessions and events by adding favorites to your schedule.

LIVE: Tune in to the SXSW EDU Schedule and watch select sessions live streamed on the SXSW EDU Channel or within the event listing.

VOD: The following day after the in-person session, explore the video on demand (VOD) content available in the SXSW EDU Schedule.

SXSW EDU GO App

With SXSW EDU GO, the official mobile app of SXSW EDU, build and sync your customized schedule with all your devices and network with other attendees. Plus, access Event Navigation Tools to make the most of your SXSW EDU experience in real time this March.

SXSW EDU TV App

Enjoy a premium viewing experience with streaming available via the SXSW EDU TV app.

The SXSW EDU TV app is available for Apple TV, Roku, Android TV, and Fire TV, as well as on iOS and Android.

Log in to gain access to SXSW EDU 2022 content as it becomes available during the event. If you have a SXSW EDU 2022 Badge, your login is the email you used to purchase your badge and that you previously linked at id.sxsw.com. Once logged in, you will be able to pair your device to your SXSW EDU account.

Content will appear throughout the event at the scheduled start times for live streams or the day after the event for video on demand.

SXSW EDU Expo App

Download the SXSW EDU Expo app for iOS and Android to explore our 2022 exhibitions virtually or view the SXSW EDU Expo website.

On the SXSW EDU Expo app, get to know the 2022 Exhibitors by viewing company and product information at their digital booth as well as ways to connect via messages and scheduling meetings. Access the floor maps, the SXSW EDU Help Desk, and more.

Explore a full list of features for the SXSW EDU Expo app.

EDU Social

EDU Social is a tool that allows SXSW EDU registrants to search for other attendees, as well as book or modify your hotel reservation. Upload your photo and bio today, and connect with new colleagues and friends before, during, and after the event with the new chat feature.

Networking

 

RSVP Events

Certain events require an advanced sign-up to attend. Visit the SXSW EDU Schedule and the SXSW EDU GO mobile app to RSVP for Mentors, Roundtables, Pop-Up Dinners, and select Film Screenings.

In-Person Events

  • Roundtables | New for this year, Roundtable Discussions will feature rotating discussions between mentors and small groups. Over 60 minutes, attendees will participate in three 20-minute sessions. Due to limited capacity, RSVP is required to guarantee your spot. A select number of spots are being held for walkups on a first come basis. Please arrive at least 10 minutes before the start time to check in.
  • Pop-Up Dinners | Connect and network with other attendees over dinner at renowned Austin restaurants. SXSW EDU has reserved tables in advance. Due to limited capacity, RSVP to guarantee your spot. Walkups are encouraged as a select number of spots are reserved for walkups on a first come basis.
  • Mentors | Mentor sessions are 15-minute purpose-driven, one-on-one meetings between experienced professionals and attendees. Advance sign-up is required to guarantee your spot. A select number of spots are being held for walkups on a first come basis. Learn more on how to book your mentor session here.

Online

  • Select Film Screenings | The “Summer Nights” and “Us Kids” online screenings require an RSVP in order to attend online. However, all films will be available to watch on demand for 48 hours starting the morning after the in-person screening.
  • Online Mentor Sessions: | Mentor sessions are 15-minute purpose-driven, one-on-one online video meetings between experienced professionals and attendees. Advance sign-up is required to guarantee your spot. Learn more on how to book your mentor session here.

SXSW EDU Chat

Make the most of the event by connecting with other online and in-person attendees.

One-on-One Chat

Browse the attendee directory in EDU Social or the SXSW EDU GO mobile app to connect directly with other attendees.

Session Chat

Take part in the live session chat in the SXSW EDU Schedule and SXSW EDU GO app on session event pages.

Audience Q&A

Get involved during live sessions with the audience Q&A. Facilitated through the audience engagement platform, Slido, it is accessible through the SXSW EDU GO app. On the session’s event page, click the Engage button to submit and upvote questions while watching sessions in-person or online.

How to Watch

 

Registrants can watch SXSW EDU Online content via the Schedule or SXSW EDU TV app. The SXSW EDU TV app is available for Apple TV, Roku, Fire TV, and Android TV as well as on iOS and Android. You can also search for “SXSW EDU” in your favorite app store.

Channel

View 24-hour content in the SXSW EDU Channel located on the SXSW EDU Schedule and SXSW EDU TV app. The channel will be active once the SXSW EDU 2022 event begins on March 7 and will provide non-stop content throughout the event. The Channel Guide is a visual listing of the events happening in the programming channel.

Live

Sessions marked with the LIVE icon, like Keynote and Featured sessions, will be livestreamed to the SXSW EDU Schedule and SXSW EDU TV app. Online passholders can submit questions and chat with other attendees by clicking the Engage button in their SXSW EDU GO app.

Video On Demand

Sessions marked with the VOD icon will be available for next-day viewing on the SXSW EDU Schedule and SXSW EDU TV app.

Film Screenings

Films will be available to watch on the Schedule and SXSW EDU TV app for 48 hours starting at 9am CT the morning following their in-person screening. Some SXSW EDU Online Screenings have limited capacity and require RSVP. To RSVP for screenings, you must sign in and have a badge linked to your account on the schedule. Online Screenings are subject to geoblocking at rightsholder, filmmaker, or distributor discretion. While SXSW EDU is a global event, certain films will be restricted to access in the United States due to rights and distributor requirements.

Badge Pickup

 

Exhibit Hall 1 in the Austin Convention Center (500 E Cesar Chavez St, Austin, TX 78701) is the main registration location to pick up your SXSW EDU Badge.

To pick up your SXSW EDU 2022 badge, you must present a government-issued ID and proof of completed vaccination series against COVID-19 or recent negative COVID-19 test. To expedite the badge pickup process, upload your photo to your EDU Social account ahead of time.

As part of the entry requirements for SXSW EDU 2022, all attendees must provide proof of a completed primary vaccination series against Covid-19 or a negative Covid-19 test in order to collect and maintain their credentials. Updated Covid-19 Guidelines can be found here.

SXSW has partnered with CLEAR Health Pass to verify the vaccination status of credentialed participations. For the most efficient entry possible, attendees who intend to share proof of vaccination should download the CLEAR app and complete their screening before arriving. More information can be found here.

SXSW is pleased to partner with Nomi Health to offer onsite, no out-of-pocket-cost Covid-19 tests (regardless of insurance status) to all SXSW EDU and SXSW participants. The SXSW Testing Center is located in Exhibit Hall 2 at the Austin Convention Center during SXSW EDU. Visit the SXSW Covid-19 Testing Centers page for more information on pre-registration, location, and hours of operation.

Registration FAQ

Reg Hours

Registration Hours

Sunday, March 6 – 4:00pm-8:00pm

Monday, March 7 – 8:00am-8:00pm

Tuesday, March 8 – 8:00am-6:00pm

Wednesday, March 9 – 8:00am-6:00pm

Thursday, March 10 – 8:00am-3:00pm

Please keep in mind that badges can only be picked up and used by the registrant.

For more information on getting to the heart of SXSW EDU from wherever you are staying in Austin, browse the Getting Around page for a comprehensive list of transportation services and other resources.

Other Registration Services

  • Housing and Travel Desk
  • Speaker Help Desk
  • Marketing Client & Exhibitor Help Desk
  • Tech Help Desk

Mother’s Room & Family Room

The Mother’s Room and Family Room is open March 7-10 from 9:30am-6:30pm in Room 1 at the Austin Convention Center.

The Family Room is available for parents and families needing a place to care for children, change diapers, or have a quiet space to get away.

The Mother’s Room is screened off from the Family Room with a separate entrance and is reserved for breastfeeding mothers. Amenities such as a fridge to keep breast milk and lounge couches and chairs are available.

Housing & Travel

 

Book & Double Check Your Flight

Book flights early at the best available rates to save — you have much more important things to spend your money on, like tacos and barbecue. MeetingsComplete, the Preferred Airfare Provider for SXSW EDU, is a user-friendly online airfare booking engine for domestic and international flights to help you plan your trip to Austin.

At <a href=“travel.sxsw.com” target=”_blank” rel=”noopener noreferrer”>travel.sxsw.com, you can find flights from a multitude of airlines to Austin from your hometown, with the option to sort by price, duration, and number of stops. The skies get busy in Austin around March, so be sure to check for flight delays before leaving for your airport.

Once you arrive in Austin, don’t wait around for a ride at the airport! After you book your flight, switch over to the car hire tab in the travel tool and have a ride waiting for you when you fly in. Browse more transportation options on the Getting Around page.

More Resources

 

Attendee Safety

sxsw.com/attendee-safety

Safety is a top priority for SXSW EDU. We work closely with local, state, and federal agencies year-round to plan for a safe event.

Please review our Attendee Safety page for a list of general safety resources including emergency and non-emergency contact information, bag policies, code of conduct, Austin street closures, and more.

Accessibility

SXSW EDU provides reasonable accommodations to make our events accessible for all attendees and participants. Explore the SXSW Accessibility page for more information.

Code of Conduct

SXSW EDU is not a place for behavior that is inappropriate, off-topic, disruptive, abusive, or illegal. Review the SXSW Code of Conduct and report any inappropriate behavior by emailing conduct@sxsw.com.

Event Status

Plan ahead with the Event Status feature which allows our registrants to check the current status of a room or a venue’s remaining capacity. A Green-Yellow-Red system appears on the SXSW EDU GO app, the online SXSW EDU Schedule, and on the digital Event Status Boards located around the Austin Convention Center and Hilton.

Support

  • For more general questions about SXSW EDU, start with the SXSW EDU FAQs.
  • Help purchasing registrations, redeeming coupons, and customer service. Email reg@sxswedu.com
  • Help with general information and questions about SXSW EDU. Email info@sxswedu.com
  • Help with access to Online Event content, compatibility with browsers, compatibility with hardware/software. Email techsupport@sxsw.com

SXSW EDU Tips

 

Pack For Every Occasion – Be Weather Ready

SXSW EDU is more than just a conference. You’ll be attending sessions, meeting potential clients, viewing films, networking at events, and more. If you’ve ever been to Austin, you know that the weather can be unpredictable — be sure to check weather forecasts before you set off each day. That being said, Austin is a really casual city. If you want to attend panels in your pajamas, we won’t judge.

Plan to Walk… A Lot

For those of you in fitness challenges counting your steps — get ready to score big this March! You’re going to be doing a lot of walking, so be comfort-conscious when selecting footwear. If you can manage it, you may want to have a change of shoes (and socks!) available. Your feet will thank you.

Stay Hydrated

We strongly recommend that you pack sunscreen and a reusable water bottle. The Texas heat can be dehydrating and the air in the convention center can be quite dry, but you’ll find water stations throughout the building to refill your bottle and stay hydrated.

Make a Schedule

You don’t have to stick to it, but having a place to start will make all the difference. The process of making your schedule is a useful discovery tool for events you may not otherwise hear about. Use the SXSW EDU Schedule or SXSW EDU GO mobile app to build your customized schedule. Events can be filtered by track, format, venue, day, and time. Simply click the star to the left of an event’s listing to add it to your schedule.

Wondering what events to schedule? Think about what you want out of your SXSW EDU experience. Are you here to network? Are you here to learn? Or, are you just here to have the best week of your year? The sheer number of events can be daunting, but using the right filters in the scheduling tool will help you identify the events you’ll enjoy the most.

Use event navigation tools to help you navigate and access conference and festival events. Review our Attendee Safety page for general safety guidelines and resources.

Find a New Collaborator

SXSW EDU provides unlimited networking opportunities in an eclectic, social atmosphere. Even if you arrive in Austin on your own, you’ll be saying heartfelt goodbyes at the end of the week. Connect with other registrants at the Expo, during sessions, including mentor sessions, meet ups, lounges, parties, and more. Search the SXSW EDU GO mobile app attendees directory and boost your networking with personalized recommendations from SXSW EDU Recommends.

Pace Yourself

You will have the urge to hit the ground running and try to cram as much into your first day as possible. Resist it! You will only be overwhelmed and disappointed with yourself that you don’t have the energy to go to that great evening event you had your heart set on. Experienced registrants know that SXSW EDU is a marathon, not a sprint.

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