Accessibility

SXSW EDU provides reasonable accommodations to make SXSW EDU events accessible for our attendees and participants.

Below you will find our most commonly asked questions and answers for our ONLINE events.

Please check back often for updates and additional information. If your question is not listed below, please email the Accessibility Team at access@sxsw.com for assistance.

How do I contact the SXSW EDU Access Team?

  • Email: access@sxsw.com
  • Phone: 512-467-7979 (Please leave a message in the general mailbox. TTY users should also use this number.)

How do I request accessibility accommodations?
If you are attending SXSW EDU Online 2021, please fill out this form as soon as possible. The Access Team will contact you to discuss your request.

ASL Interpreter, Session Transcription & Other Accommodation Requests Deadline:

  • SXSW EDU Online – February 26, 2021
  • SXSW Online – March 5, 2021

I am a speaker, artist, filmmaker, or other invited guest of SXSW EDU. How do I request accommodations for my event?
Please work with the SXSW EDU staff member that is programming your event. You will be provided a form to request ADA accommodations needed for your event.

What services are not supported by SXSW EDU?
We are unable to troubleshoot any issues you may have with your personal electronic equipment, including any devices or software utilized for accessibility purposes.

Does SXSW EDU provide captioning services and American Sign Language (ASL) Interpreters?
Captioning services will be provided for designated Conference sessions, films, performances, Q&As, and competitions. Additional captioning and ASL Interpreters may be provided upon request by completing this form. We will do our best to fulfill your requests. Any questions can be directed to access@sxsw.com.

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