Hotel Cancellation Penalties
All hotels charge penalties for no-shows and cancellations within 7 to 14 days prior to your scheduled arrival date. The cancellation penalty period is specific to the hotel you reserve. Most penalties are equivalent to a 1 or 2 nights stay. The penalty period is listed in the reservation agreement section of your reservation confirmation email and in the “room details” section of the booking process.
SXSW 28 Day Late Cancellation Penalty
There is never a fee to book with SXSW Housing & Travel. We know plans change so there are no penalties to cancel until 28 days prior to your arrival. SXSW Housing & Travel charges a $50 processing penalty to the credit card on file for each reservation that is canceled or reduced in length of stay within 28 days of scheduled check-in. This is in addition to cancellation penalties charged by the hotel.
Some hotels charge a penalty for checking out before your scheduled departure date. Avoid penalties by changing your checkout date prior to checking in with the hotel. These penalties are also outlined under the reservation agreement section of your reservation confirmation email.
Rates & Tax
SXSW EDU conference rates are only available to confirmed SXSW EDU attendees who book through SXSW Housing & Travel. Room rates are USD per night and may increase based on additional guests in the room. Rates do not include occupancy tax (currently 15%) or personal incidental charges.
Some hotels also add a “State Cost – Recovery Fee” of less than 1% to the total bill. This is an optional fee that some businesses in Texas can charge to offset their franchise taxes but this is not a local tax. The Texas Comptroller’s office has more information if you are curious about this charge on your bill.