Attendee Services Hub

Stay tuned for tools, as well as tips, that will help you get the most out of your SXSW EDU experience March 4-7, 2024.

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SXSW EDU 2023 - Photo by Tico Mendoza

WELCOME SXSW EDU ATTENDEES

 

The Attendee Services Hub is your guide to SXSW EDU with a suite of navigation tools and resources to help prepare you for the adventure ahead.

SXSW EDU March 4-7, 2024 includes keynotes, featured sessions, conference sessions, film screenings, performances, competitions, an exhibition, networking opportunities, and more

To stay in the know, sign up for the email newsletter, check out the news feed for the latest programming features and announcements, and follow our social media channels on Twitter, Facebook, LinkedIn, Instagram, and TikTok.

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GETTING STARTED

 

Link Your Credential

After your credential has been purchased, you will receive a registration confirmation email. You can access your link code in that email or in your Shopping Cart’s “Purchase History.” For more information, browse the Registration FAQ.

Sign into your SXSW ID account at id.sxsw.com and then paste your link code. Now you’re ready to access registrant-only features such as Chat.

EDU Social

EDU Social is a tool that allows SXSW EDU registrants to search for other attendees, as well as book or modify your hotel reservation. Once you are registered, upload your photo and bio, and connect with new colleagues and friends before, during, and after SXSW EDU 2024. For more information, browse the EDU Social FAQ.

EDU SOCIAL

SXSW EDU GO App

SXSW EDU GO is the official mobile app for the annual SXSW EDU Conference & Festival. With SXSW EDU GO, build your schedule, get event recommendations, network with other attendees, and more.

Download for iOS or Android and then sign in with your SXSW EDU credentials to unlock app features.

Build Your Schedule

Once the 2024 SXSW EDU Schedule launches this fall, customize your own list of must-see events and continue to browse as programming is added leading up to March. Date, time, and venue details will automatically update when that information is available closer to the event.

SXSW EDU Schedule

BADGE PICKUP

 

Exhibit Hall 1 in the Austin Convention Center (500 E Cesar Chavez St, Austin, TX 78701) is the main registration location to pick up your SXSW EDU Badge.

Registration FAQs

Registration Hours

Sunday, March 3 |​ 4:00pm – 8:00pm
Monday, March 4 | 8:00am –8:00pm
Tuesday, March 5​ | ​8:00am – 6:00pm
Wednesday, March 6 | ​8:00am – 6:00pm
Thursday, March 7 | ​8:00am – 3:00pm

Please keep in mind that badges can only be picked up and used by the registrant.

For more information on getting to the heart of SXSW EDU from wherever you are staying in Austin, browse the Getting Around page for a comprehensive list of transportation services and other resources.

Other Registration Services

  • Housing and Travel Desk
  • Speaker Help Desk
  • Marketing Client & Exhibitor Help Desk
  • Tech Help Desk

HOUSING & TRAVEL

 

Book & Double Check Your Flight

Book flights early at the best available rates to save — you have much more important things to spend your money on, like tacos and barbecue.

Getting Around Austin

Once you arrive in Austin, don’t wait around for a ride at the airport. After you book your flight, switch over to the car hire tab in the travel tool and have a ride waiting for you when you fly in.

Browse more transportation options on the Getting Around page.

FAMILY ROOM

 

The Family Room is located in Room 1 on the first floor of the Austin Convention Center, and is open 9:00am - 6:00pm daily from Monday, March 4 - Thursday, March 7. The Family Room is available for parents and families needing a place to care for children, change diapers, or have a quiet space to get away. Breastfeeding mothers can find privacy in a screened off area within the Family Room with fridges available.

VENUE FLOOR PLANS

 

MORE RESOURCES

 

Attendee Safety

Safety is a top priority for SXSW EDU. We work closely with local, state, and federal agencies year-round to plan for a safe event.

Please review SXSW EDU Attendee Safety Resources for a list of general safety resources including emergency and non-emergency contact information, bag policies, code of conduct, Austin street closures, and more.

ATTENDEE SAFETY

Accessibility

SXSW EDU provides reasonable accommodations to make our events accessible for all attendees and participants. Explore the SXSW EDU Accessibility page for more information.

ACCESSIBILITY

Code of Conduct

SXSW EDU is not a place for behavior that is inappropriate, off-topic, disruptive, abusive, or illegal. Review the SXSW Code of Conduct and report any inappropriate behavior by emailing conduct@sxsw.com.

CODE OF CONDUCT

Support

  • For more general questions about SXSW EDU, start with the SXSW EDU FAQs.
  • Help purchasing registrations, redeeming coupons, and customer service. Email reg@sxswedu.com
  • Help with general information and questions about SXSW EDU. Email info@sxswedu.com

SXSW EDU TIPS

 

Pack For Every Occasion - Be Weather Ready

SXSW EDU is more than just a conference. You’ll be attending sessions, meeting potential clients, viewing films, networking at events, and more. If you’ve ever been to Austin, you know that the weather can be unpredictable — be sure to check weather forecasts before you set off each day. That being said, Austin is a really casual city. If you want to attend panels in your pajamas, we won’t judge.

Plan to Walk... A Lot

For those of you in fitness challenges counting your steps — get ready to score big this March! You’re going to be doing a lot of walking, so be comfort-conscious when selecting footwear. If you can manage it, you may want to have a change of shoes (and socks!) available. Your feet will thank you.

Stay Hydrated

We strongly recommend that you pack sunscreen and a reusable water bottle. The Texas heat can be dehydrating and the air in the convention center can be quite dry, but you’ll find water stations throughout the building to refill your bottle and stay hydrated.

Make a Schedule

You don’t have to stick to it, but having a place to start will make all the difference. The process of making your schedule is a useful discovery tool for events you may not otherwise hear about. Use the SXSW EDU Schedule or SXSW EDU GO mobile app to build your customized schedule. Events can be filtered by track, format, venue, day, and time. Simply click the star to the left of an event’s listing to add it to your schedule.

Wondering what events to schedule? Think about what you want out of your SXSW EDU experience. Are you here to network? Are you here to learn? Or, are you just here to have the best week of your year? The sheer number of events can be daunting, but using the right filters in the scheduling tool will help you identify the events you’ll enjoy the most.

Use event navigation tools to help you navigate and access conference and festival events. Review our Attendee Safety page for general safety guidelines and resources.

Find a New Collaborator

SXSW EDU provides unlimited networking opportunities in an eclectic, social atmosphere. Even if you arrive in Austin on your own, you’ll be saying heartfelt goodbyes at the end of the week. Connect with other registrants at the Expo, during sessions, including mentor sessions, meet ups, lounges, parties, and more. Search the SXSW EDU GO mobile app attendees directory and boost your networking with personalized recommendations from SXSW EDU Recommends.

Pace Yourself

You will have the urge to hit the ground running and try to cram as much into your first day as possible. Resist it! You will only be overwhelmed and disappointed with yourself that you don’t have the energy to go to that great evening event you had your heart set on. Experienced registrants know that SXSW EDU is a marathon, not a sprint.

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